Top Up application
The Top Up application moves the balance of a top-up card, itself an account with a balance, to the caller’s account. It is the Calling Card application’s top-up menu offered on its own number.
How it works
Section titled “How it works”- The caller dials the top-up number. The call reaches a Top Up application through a DID, or a connection with the keyword
cctopup. - The caller identifies their account or card, then enters the top-up card number of up to Top-Up Card Length digits.
- The top-up card’s balance is moved to the caller’s account and the new balance is announced.
Set it up
Section titled “Set it up”- Open DIDs & IVR Apps → IVR Applications, click Add New, select Type Top Up and the languages.
- Assign the top-up number’s DID to the application.
Through a connection instead, set the CLD Translation Rule to s/.*/cctopup/, optionally with languages: s/.*/cctopup_en_es_ru/. Other Calling Card parameters can be added the same way.
Options
Section titled “Options”| Option | Default | Meaning |
|---|---|---|
| Top-Up Card Length | 10 |
Maximum digits of a top-up card |
The options of the Calling Card application for card entry and languages apply as well.
Related pages
Section titled “Related pages”- Set up top-up cards
- Vouchers (top-ups through the self-care portal)
- IVR applications