Commission models

FlySIP pays a partner for the traffic they bring in one of two ways. A reseller buys from you at your price and sells to its own accounts at its own price; its earnings are the difference. A commission agent sells nothing itself; it receives a percentage of the revenue of the accounts or customers assigned to it. Both are configured on the customer and account forms and reported per period.

How it works

	Reseller (rate-based)	Commission agent
Who owns the end accounts	The reseller, inside its own customer	You, under the root customer
Who sets the end prices	The reseller, with its own tariffs	You
How the partner earns	Its sell price minus your price, on every call	A percentage of the revenue of the assigned accounts
Price layers	Vendor price → your price → reseller’s price	Vendor price → your price
Partner’s panel	Full reseller portal: accounts, tariffs, reports, limited by Permissions	A reseller panel of its own; Commissions Reports show the earnings
Configured on	My Customers → Resellers: the reseller’s Tariff and Max. Resellers Depth	Commission Agent and Commission Size on the account or customer

Reseller. A customer created under you gets a Tariff: your price to it. In its own portal the reseller creates accounts, gives them its own tariff plans and collects their payments. On each call the switch bills the account at the reseller’s price and the reseller at yours, and writes a CDR for each. The reseller can recruit sub-resellers up to its Max. Resellers Depth. See Customers.

Commission agent. One of your direct resellers, in the same currency, is selected as Commission Agent on the Commission tab of a customer or the Advanced tab of an account, with a Commission Size, %. Accounts cannot be agents. Your tariff already contains both your margin and the commission. After every billed call of the assigned entity, the switch credits the agent’s balance with the commission share and writes a commission CDR on the agent. See Commission agent setup.

Key terms

Customer — a billable entity that owns accounts, has a balance, a credit limit and an assigned tariff.
Reseller — a customer that owns sub-customers and accounts and resells your service under its own tariffs.
Tariff — a named set of rates that defines how calls are priced for a customer or a vendor.
Balance — current amount of money on a customer or account.

Common scenarios

A partner wants to run their own brand

Use a reseller. Give it a DNS Alias and CSS under Reseller Mods so that its customers see the partner’s brand, grant only the screens it needs in Permissions, and keep vendors and routing under your control. Its reports cover only its own customers.

An account manager brings customers you serve directly

Use a commission agent. Create the manager as a reseller directly under you, select it as Commission Agent on each customer or account they brought and set the percentage. The manager sees the earnings in Reports → Commissions Reports and the money on its balance, which you can pay out with a Manual Charge.

Separating retail from wholesale

The reseller layer also works for your own lines of business: a reseller customer per business keeps its accounts, tariffs and reports apart, while vendors and routing stay shared. For full separation including vendors use virtual environments.