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Authenticate an account

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authAccount checks the self-care portal credentials of an account of the authenticated customer and returns the account’s ID. Use it to log your users in on your own website or app with the same login and password as in the portal.

The method supports trusted mode with i_customer, the customer that owns the account.

Parameters

Section titled “Parameters”
Name Type Required Description
username string one of Web login of the account
email string one of email of the account, used instead of username
password string yes Web password, or a one-time password from resetAccountOneTimePassword

Returns

Section titled “Returns”
Name Type Description
result string OK
i_account int ID of the authenticated account

Example

Section titled “Example”
request
call("authAccount", {"username": "1001", "password": "kq7Rm2xVt9Lp"})
response
{"result": "OK", "i_account": 3092}

A login with a one-time password succeeds with a fault, so handle code 410 separately:

request
import xmlrpc.client


try:
    i_account = call("authAccount", {"username": "1001", "password": otp})["i_account"]
except xmlrpc.client.Fault as f:
    if f.faultCode == 410:
        ask_for_new_password()  # logged in with a one-time password
    else:
        raise

Errors

Section titled “Errors”
faultCode faultString Cause
410 Not an error: the account was authenticated with a one-time password. Ask the user to set a new password
More than one account matched Several accounts have this email. Log in with username instead
Section titled “Related”